Support
Help, the privacy policy, and the terms of use
Support covers every app on this site: Cook This Tonight, Get This, The Second Tier, Watch This UK, Tape a Note, Expose and Level It. If something in an app is not working, or a purchase has not unlocked, email support. For a general question, feedback, or a privacy request, use the contact form or hello@.
We reply from a real inbox. It may take a day or two, especially at weekends.
Privacy and terms
One privacy policy, one terms of use and this support page cover every David Levine Digital app. Each of those apps links here from its own App Store listing.
Before you email
- Tell us which app and roughly which version, if you know it (Settings, or the App Store listing, usually shows this).
- A short description of what you expected to happen and what happened instead helps us more than a screenshot alone.
Subscriptions and billing
Paid features are sold through Apple In‑App Purchase. Most Plus extras are auto‑renewable subscriptions. Exposure Plus is a one-off purchase. Level It, when a paid unlock is offered, is a one-off purchase, not a subscription. We cannot see your card details or issue an App Store refund ourselves.
- To cancel or change auto‑renew: iPhone Settings → [your name] → Subscriptions.
- To restore a purchase after reinstalling or on a new device: use Restore Purchases in the app.
- For a billing or refund question, start with Apple (report a problem on the purchase, or ask via reportaproblem.apple.com). Email us as well if the app itself is not unlocking after a successful purchase.
Deleting your data
Every app stores what you've saved on your own device, not on a server we run. Deleting the item in the app, clearing the app's data in your phone's settings, or uninstalling the app removes it. Cancelling a subscription does not by itself delete recipes, lists or other items saved on the device. See the Privacy Policy for the full detail on each app.